If your smart plug has stopped responding and won't turn on or off through the app don’t panic. A simple reset can often bring it back to life. Remove the smart plug from the electrical socket. Wait for at least 10 seconds to allow any residual power to drain completely. Plug the device back into the socket. You should see a light on the plug flash or stay steady.
Open the smart home app associated with your plug. If the plug is still invisible or unresponsive in the app, try removing it from the app. Look for the device settings and select delete or remove. Once the device is no longer listed re-register it using the initial setup flow. Use the app’s setup wizard to re-establish a wireless connection. Make sure your phone is connected to the same 2.4 GHz network the plug supports, as 5 GHz compatibility is rarely supported by these devices.
If the plug still won’t connect, look for a small reset hole or button. Some models have a small button on the side or bottom. Hold the button firmly for 10–15 seconds until you see fast, intermittent blinking. This puts the plug back into setup mode. After the reset is complete, go back to the app and begin the reconnection process.
If the issue persists despite following all procedures, the device may be defective. Check the manufacturer’s website for troubleshooting tips. Call or site (shop.ororo.co.kr) email technical assistance. Verify that both the app and device software are current. Sometimes a simple update fixes connectivity problems. Position it away from electromagnetic devices and dense building materials. reducing signal strength and reliability. Using this systematic approach, most unresponsive smart plugs can be restored to full function.
