Should your smart outlet become unresponsive and fail to control power via the app don’t panic. A simple reset can often bring it back to life. Remove the smart plug from the electrical socket. Allow 10–15 seconds for internal capacitors to discharge fully. Reconnect it to the outlet. The indicator LED will blink briefly or remain illuminated.

Launch the companion application linked to your device. If the plug is still invisible or unresponsive in the app, remove it from your list of connected gadgets. Navigate to the device options and tap "Remove" or "Unpair". After it has been successfully deleted re-register it using the initial setup flow. Use the app’s setup wizard to re-establish a wireless connection. Ensure your mobile device is on the 2.4 GHz band, not 5 GHz, as 5 GHz compatibility is rarely supported by these devices.
If the plug still won’t connect, inspect the unit for a recessed reset switch. Certain units include a reset trigger near the power cord entry. Maintain pressure on the reset switch for at least 10 seconds as the LED begins flashing quickly. This initiates the Wi-Fi configuration mode. After the reset is complete, go back to the app and begin the reconnection process.
If none of these steps work, the device may be defective. Check the manufacturer’s website for troubleshooting tips. Or contact customer support. Verify that both the app and device software are current. Minor software fixes often restore lost functionality. Avoid placing it near routers, site (www.tea365.co.kr) ovens, or concrete barriers. reducing signal strength and reliability. With the right steps, most unresponsive smart plugs can be restored to full function.