Upfront: each participant notes three "unchallenged beliefs" about their own role. When clocks reset, check how many remain valid.
Track micro-delays: access lockouts, approval loops. Scale the seconds by 250 working days to expose the real price.
Track lingo fails: count how many alphabet soups the swapper stopped to decode. If the count tops five, the knowledge base needs rewriting.
Hold a 15-minute retro at quarter to five. Ask: "Which hand-off cracked?" Prioritise the top three for obliteration within 48 h.
Embed Drive Images and PDFs on Any Website Without Login Prompts
Replace the standard /file/d/FILE_ID/view segment with /uc?id=FILE_ID&export=download and drop the resulting URL into an