Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by. This is especially true for small and rural communities. Increasingly complicated IT environments and aging workforces only make things harder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. That is why we assign each client a friendly point of contact who can answer any questions you might have. Your point of contact acts as your ambassador (Technical Account Manager) to the managed IT support we provide to your company.
I am getting a conflict with a deployed install of Office 2021, where the installer indicates a conflict with O365HomeRetail. There are no Office or 365 products showing on the computer. Any suggestions for rooting out this invisible Office presence? I have seen and tried some PowerShell scripts (which does seem to show Office products), but can’t get them removed.
Cut your Unified Support Price by 50%
Cost-effective IT is all about working with what you have, and CTS and Inscape help small towns and counties do exactly that. Don’t wait to get faster, more efficient, and more capable. You will immediately see results and the difference in working with us. Get senior-level staff assigned directly to your project. They’ll learn everything about your business and get to work.
- We connect you with the right subject matter engineers who can solve your issues right away.
- Get senior-level staff assigned directly to your project.
- Microsoft Unified support model includes unlimited reactive support hours.
- Locking into an inflexible, high-cost contract doesn’t always support that strategy.
- A credible vendor won’t hesitate to prove they’ve supported complex enterprise environments.
- It requires cost management and thoughtful cloud optimization.
Mistake #4: Focusing Only on Cost Savings
We’ll break down how to find the right fit for your organization’s needs—and the common mistakes to avoid in the process. Our Premier Support includes service delivery from a Designated Support Engineers (DSE) and Technical Account Managers (TAM). Dynamic Consultants Group’s Premier Support service delivery assures your organization is meeting U.S. compliance and security standards. Comprehensive support for Microsoft Dynamics 365, cloud, hybrid and on-premises, Azure, Microsoft 365 and the Full Microsoft Platform. Solving cases is part of our DNA, from written SLAs to managed escalations to Microsoft we take care of it all and we can for your team too.
FAQs: Microsoft Unified Support Competitors
By exploring alternatives, organizations can potentially find support solutions that better match their unique requirements while potentially reducing costs. Enterprise-grade alternatives like US Cloud deliver equal or better SLAs, deeper service transparency, and faster resolution times. Yes, while third-party support does typically offer cost savings versus Microsoft (clients through US Cloud often save 30-50% after switching), price reduction alone isn’t enough. That’s why there’s a growing demand for Microsoft Unified Support alternatives. Whether you’re motivated by cost, service quality, responsiveness, or specialization, there are credible third-party competitors worth considering.
Customized Managed Services
In order to submit a ticket for support, you have to sign into your MS account, However, if you don't have the correct password, you can't sign in. There truly are better alternatives and I for one am going to move on from Microsoft. One of the benefits of working with an alternative to Microsoft Premier Support Services is that we are committed to providing you with the most personalized service possible. Your IT team doesn’t have time to spend working with end users on their day-to-day questions. Our Microsoft End User support helps them get the answers they need. Additionally, organizations should assess the provider’s track record, customer satisfaction ratings, and ability to scale support as needs change over time.
Will I lose access to expert Microsoft-certified services if I switch?
If your business is growing, your IT needs should grow, too. Our team is made up of experts in all areas of the Microsoft platform. Having such a diverse team means we are always prepared to help your in-house team solve any issues with Fix Microsoft Outlook crashing issues your programs. We are so confident in our response times that we give you the ability to make an immediate escalation to our Practice Director. You want to move away from Microsoft Unified Support and its escalating prices. But you want to keep a high level of responsive, attentive, and expert-level support.
When the time comes for a deployment, Microsoft-certified engineers can serve as a contact to offer strategic and tactical guidance. This is helpful for agencies that don’t require a deployment partner but have questions that can be resolved via a phone call with a Microsoft-certified engineer. With IncWorx, you can save up to $300,000 per user, per year. And get fast, responsive service from senior-level experts who understand the support your business needs. Each has a place, but for many enterprise IT teams, US Cloud provides the right mix of specialization, responsiveness, and pricing. Book a call today to start evaluating US Cloud as the right-fit Microsoft Unified Support competitor for your team.
Their team of certified experts ensures that organizations receive timely and effective assistance for all their Microsoft-related issues. Microsoft and even some partners can use SLAs to offer fantastic response times, either with auto-responders or with basic support. Meaning you have a price guarantee on how fast you be connected to a specialist engineer to solve your problem. Start tracking how fast you can get on the phone with someone who knows your issue. It’s all part of our First Problem Resolution philosophy for how we operate Premier Support. Moreover, US Cloud’s support is delivered by 100% U.S.-based engineers who possess an average of over 14 years of experience with Microsoft technologies.
